FAQs
How do I buy Bitcoin through 1Bitcoin.ca?
Sign up, complete identity verification, and place your order. We support Interac e-Transfer, wire transfers, and business payments.
Do I need a Bitcoin wallet before I buy?
Yes. We are a non-custodial service, so you must have your own Bitcoin wallet to receive your BTC.
When will I receive my Bitcoin?
Bitcoin is sent out in secure batches every 2-3 hours between 8 AM and 10 PM ET, 7 days a week. You will receive it in the next available batch.
Is 1Bitcoin.ca regulated?
Yes. We are a registered Money Services Business (MSB) with FINTRAC in Canada and comply fully with anti-money laundering (AML) regulations.
Does 1Bitcoin.ca hold my Bitcoin?
No. We never custody your Bitcoin. It is delivered directly to your wallet—no custody risk.
How do you protect my personal information?
We use bank-grade encryption, secure servers, and we never sell or share your data with third parties.
Do you support business purchases?
Yes. We work with Canadian businesses of all sizes to facilitate secure, compliant Bitcoin purchases.
Are Bitcoin purchases taxable in Canada?
Purchasing Bitcoin is not taxed directly. However, capital gains taxes may apply when you sell. Speak with your accountant for clarity.
Why don’t you offer altcoins or trading?
We’re Bitcoin-only by design. No altcoins, no leverage, no speculation—just secure, direct access to Bitcoin.
What payment methods do you accept?
Interac e-Transfer (retail), wire transfer (retail and business), and pre-approved corporate payments.
What are your fees?
We charge a clear and transparent spread of 0.49% to 3.49% on the buy and sell bid. There are no minimums, no maximums, no slippage, and no hidden fees—ever.
Why do I need to verify my identity?
We are legally required to verify all users under Canadian AML laws. It also protects your account from fraud and misuse.
How long does verification take?
Most users are verified instantly. If manual review is needed, it may take up to 24 hours.
Can I automate purchases or set up recurring buys?
Yes. We offer customized recurring Bitcoin purchase plans for individuals and businesses.
What if I need help with my order?
Our Canadian support team is available via email, and live chat—7 days a week. Real humans, real help.
Do you offer resources for new Bitcoin users?
Yes. We offer beginner guides, wallet setup tutorials, and tips to help you buy and secure Bitcoin confidently.