Terms and Conditions

Last updated: August 11th, 2025

TERMS OVERVIEW

These Terms govern your use of the proprietary 1Bitcoin Platform (“Platform”) operated by 1Bitcoin Inc. and its affiliates (“1Bitcoin.ca,” “1Bitcoin,” “we,” or “us”), which is accessible through our website. These Terms apply to all services provided by 1Bitcoin.ca, including the facilitation of Bitcoin transactions and any features or tools introduced in the future.

Plain-Language Risk Warning:

Bitcoin is a volatile digital commodity. Its value can rise or fall quickly, and you may lose the full amount you spend. Transactions are irreversible once sent to the Bitcoin network. 1Bitcoin.ca is a non-custodial platform — we do not hold Bitcoin for you after settlement, and you are solely responsible for the safekeeping of your Bitcoin once delivered.

Your continued use of the Platform after any changes to these Terms will constitute your acceptance of such changes. For material changes, we will provide reasonable notice by email or through the Platform before they take effect.

SECTION 1 – ELIGIBILITY

You may use our services only if:

(a) You are at least 18 years old;

(b) You are a citizen or resident of Canada; and

You agree that services may require additional eligibility checks, including providing more information or completing further verification before transactions can be processed. Failure to meet or maintain eligibility may result in suspension or termination of access.

SECTION 2 – PRIVACY

We protect your privacy in accordance with our Privacy Policy, which is incorporated into these Terms. As a regulated money services business, we may be required to share your information with:

The Financial Transactions and Reports Analysis Centre of Canada (FINTRAC);
Other regulatory or law enforcement agencies;
Credit bureaus and identity verification partners;
Financial institutions involved in processing your transactions.

You acknowledge that you have reviewed and understood our Privacy Policy.

SECTION 3 – REGULATORY STATUS

1Bitcoin Inc. is a federally registered money services business (MSB #M21226416) regulated by FINTRAC.

We are not affiliated with the Canadian Investor Protection Fund (CIPF), the Canada Deposit Insurance Corporation (CDIC), or any other investor protection scheme. Bitcoin purchased through 1Bitcoin.ca is not insured or guaranteed.

SECTION 4 – NON-CUSTODIAL SERVICE

1Bitcoin.ca is a non-custodial platform. We facilitate the purchase and sale of Bitcoin only and do not hold client Bitcoin balances after transaction settlement.

Bitcoin is delivered to the wallet address you provide. You are solely responsible for the accuracy of your wallet address and for safeguarding your Bitcoin after delivery. We cannot recover Bitcoin sent to an incorrect or compromised address.

Canadian dollars (CAD) received from you are held temporarily for the sole purpose of completing your transaction and are not stored as deposits.

SECTION 5 – ACCOUNT CREATION AND KYC

To use our services, you must create an account and complete our Know Your Customer (KYC) verification process. By opening an account, you agree to:

(a) Provide accurate and truthful information;

(b) Keep your information updated;

(d) Notify us immediately of any suspected unauthorized access;

(e) Accept responsibility for all activity under your account; and

(f) Not create multiple personal accounts to bypass restrictions.

Services will not be provided until KYC verification is complete. We may require periodic re-verification.

SECTION 6 – PROHIBITED USES

You agree not to use our services for:

Illegal gambling, fraud, money laundering, terrorist financing, or prohibited activities under Canadian law;
Market manipulation or securities law violations;
Circumventing platform restrictions or exploiting technical issues;
Misrepresenting your identity or providing false information;
Engaging in automated scraping, bots, or unauthorized application integrations.

Violations may result in account suspension, investigation, loss recovery fees, and reporting to authorities.

SECTION 7 – TRANSACTION FINALITY

Bitcoin transactions are irreversible once broadcast to the network. 1Bitcoin.ca cannot reverse, cancel, or refund a Bitcoin transaction after it has been sent. You are solely responsible for ensuring your wallet address is correct before confirming a purchase.

SECTION 8 – THIRD-PARTY LINKS & SERVICES

We are not responsible for the content, accuracy, or security of third-party services or websites linked through our platform. Any engagement with third-party services is at your own risk.

SECTION 9 – ACCOUNT LIMITATIONS OR TERMINATION

We may suspend, restrict, or close your account at our discretion if you violate these Terms or applicable laws. Actions may include:

Disabling trading;
Requiring liquidation of holdings;
Returning CAD funds via e-transfer or wire to a Canadian bank account;
Reporting activity to regulators or law enforcement.

SECTION 10 – INDEMNIFICATION

You agree to indemnify and hold harmless 1Bitcoin.ca, its affiliates, officers, and employees against claims, losses, or expenses arising from your use of the services or breach of these Terms.

SECTION 11 – TAX RESPONSIBILITY

You are solely responsible for determining, reporting, and paying all taxes related to your Bitcoin transactions. We do not provide tax advice or file taxes on your behalf.

SECTION 12 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, our liability is limited to the greater of $100 CAD or the total fees you paid to us in the past 12 months for the relevant service. We are not liable for indirect, incidental, or consequential damages.

SECTION 13 – DISPUTE RESOLUTION

You agree to first attempt to resolve disputes with our support team. If unresolved within 30 days, disputes will be settled by binding arbitration in Ontario, Canada. You may opt out of arbitration within 30 days of accepting these Terms by notifying us in writing.

SECTION 14 – GOVERNING LAW

These Terms are governed by the laws of Ontario and the federal laws of Canada.

SECTION 15 – ENTIRE AGREEMENT

These Terms, along with our Privacy Policy and other posted policies, form the entire agreement between you and 1Bitcoin.ca.

SECTION 16 – CHANGES TO TERMS

We may update these Terms from time to time. For material changes, we will provide at least 14 days’ notice via email or the Platform. Your continued use of our services after such notice will constitute acceptance of the new Terms.

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